You know how most organizations have a mission statement and values but don’t actually stick to them?
Things like “We value people” yeah until it costs money to do that!
“Customer service is our top priority” unless you come at the wrong time, have a question or need something slightly out of the norm.
Well we have a set of values at Mt Ridge too. I promise this is NOT an article about values, how boring, just hang with me for a minute.
For our team we unapologetically stole someone else’s value statement. It comes from Patrick Lencioni’s book The Ideal Team Player. It is a great read.